Frequently Asked Questions

We hand-pick and curate the best in quality and style for you and your home. We carry thousands of items and a balanced selection of prices and styles – from traditional to retro.

We currently deliver to most zip codes in the following states in the U.S.: Connecticut, Washington D.C., Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Michigan, Mississippi, Missouri, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin, and West Virginia.

While we do not ship outside the US, we can work with freight forwarders that are located in our delivery area. Please note that the merchandise warranty, etc. expires once it has been delivered to the freight location. For more information, contact our Concierge line at (877) 342-7061.

Delivery and set-up charges vary depending on where you live and from the amount of merchandise ordered. The final cost of your delivery will be displayed on Step 2 of our Order Process after you enter your delivery address. A preliminary delivery cost will be shown in the shopping cart.

Currently we do not offer warehouse pick-up, all merchandise is available for delivery only.

Every computer monitor displays colors slightly differently. To ensure you're seeing the true color of our products, take the Furniture.com M&M test. If the colors of the candies you see on the screen don't look the same as they do in real life, try adjusting your monitor's brightness and contrast. Or refer to your computer user manual to adjust color settings.

Furniture.com works to maintain the lowest prices on our offered products. Prices are not guaranteed until your order is placed. Please note, we reserve the right to not accept your order in the case of a pricing error or other technical issue. In the rare instance that your order is not accepted, you will be notified immediately and the authorization on your credit card will be reversed. Our promotions expire at midnight Eastern Standard Time on the date indicated on product pages and shopping carts.

Yes, Furniture.com understands that the safety of your personal information is extremely important to you. We use a variety of electronic and physical security measures to protect your personal data and credit card information from unauthorized access. View our Privacy Policy to learn more about our security measures..

There may be an initial authorization of your card when you submit your order online. However your card is only charged once the order is processed..

Furniture.com works to maintain the lowest prices on our offered products. Prices are not guaranteed until your order is placed. Please note, we reserve the right to not accept your order in the case of a pricing error or other technical issue. In the rare instance that your order is not accepted, you will be notified immediately and the authorization on your credit card will be reversed. Our promotions expire at midnight Eastern Standard Time on the date indicated on product pages and shopping carts.

While we strive for accuracy in the pricing displayed on this website and the other product information we provide, errors can occur. In cases where such errors do occur, Furniture.com expressly reserves the right not to honor pricing errors on this website when accepting an order online. If an online order contains a pricing error, we will let you know and will cancel the order. Any authorized payments for that order will be immediately reversed. If you discover an error once your order is delivered, reach out to our Customer Service team or refer to our return policy. In some cases where pricing errors occur, Furniture.com reserves the right not to honor them..